 | “The selection, detection and correction of organizational errors: The role of communication”Paper presented at the ICA, May 2009 |
  | "Conceptualizing and measuring how employees and organizations manage uncertainty"Communication Research Reports, December 2005 |
 | "How employees and organizations manage uncertainty: Norms, implications, and future research" Paper presented at the ICA convention, 2003 |
| "Supervisory mentoring: Does a female manager make a difference?"M. Lee Williams, Ph.D. and Victoria Nevin Locke |
| "Managing uncertainty: Conceptualizations and measurement"Paper presented at the ICA convention, 2000 |
 | "The questionnaire approach"Chapter in the book, Auditing Organisational Communication, 1999 |
| "A communication audit of a paper mill"Chapter in the book, Auditing Organisational Communication, 1999 |
| "Employee perceptions of the relationship between communication and productivity"Journal of Business Communication, 1993 |
| "A critical review of communication satisfaction"Paper presented at the ICA convention, 1988 |
| "Communication satisfaction: A useful construct?"Paper presented at the ICA convention, 1986 |
| “A Factor Analytical Study of Communication Satisfaction”Paper presented at the ICA convention |
| “Thought Patterns of Effective Organizational Communicators”Paper presented at the ICA convention |
| “Exploratory Research on Employee Publications” Journal of Business Communication |
